Frequently Asked Questions Answered
About Risham
What is Risham Jewelry?
Risham is an Indian handcrafted jewelry brand that makes bold, intentional jewelry designed to be worn every day. The brand offers two distinct collections: Statement Beaded — colorful, handcrafted beaded jewelry made by women artisans in Bengaluru — and Foundation Silver, fine 92.5 sterling silver jewelry handcrafted by artisans in Jaipur. All Risham jewelry is available online at shoprisham.com and ships across India and internationally.
What kind of jewelry does Risham offer?
Risham offers two product lines. Statement Beaded is a collection of handcrafted beaded jewelry — necklaces, earrings, bracelets, and accessories — made with high-quality Japanese glass beads. Foundation Silver is a collection of fine sterling silver jewelry including earrings, necklaces, and rings. Both lines are handmade by skilled artisans in India.
Are Risham products handmade?
Yes. Every piece is handcrafted by artisans. Risham's beaded jewelry is made by women artisans in Bengaluru. The sterling silver jewelry is handcrafted by artisans in Jaipur, a city with a centuries-long tradition of fine jewelry making. No two pieces are exactly alike.
Where is Risham jewelry made?
All Risham jewelry is made in India. The beaded collection is crafted by a community of women artisans in Bengaluru, Karnataka. The silver collection is handcrafted by artisans in Jaipur, Rajasthan.
Materials and Care
What materials does Risham use in its beaded jewelry?
Risham's beaded jewelry is made with high-quality Japanese glass beads, with stainless steel and brass components. We use ethically sourced materials and sustainable practices wherever possible. The result is jewelry that is lightweight, durable, and designed for everyday wear.
How long will Risham's beaded jewelry last?
With regular care, Risham's beaded jewelry is designed to last for years. We use branded, high-quality beads from brands like Miyuki,Toho and Nymo bonded nylon durable thread. To extend the life of your piece: keep it dry, store it away from direct sunlight, avoid prolonged contact with perfumes or lotions, and remove it before bathing or swimming.
What silver does Risham use?
Risham's silver jewelry is made with 92.5 sterling silver — the international standard for fine silver. Select pieces are gold-plated using 22kt or 18kt gold plating over sterling silver. To learn more about silver jewelry materials and how to care for them, visit our jewelry care guide.
Will Risham's gold-plated jewelry tarnish or fade?
Risham's gold-plated sterling silver jewelry is made with high-quality materials and holds its finish well with proper care. Over time, the plating will naturally dull with regular wear. When this happens, you can send your piece back to us for re-plating at a minimal cost. To slow the process: keep it away from water, chemicals, and perfume, and store it in a dry place when not in use.
Is Risham jewelry nickel-free?
Risham's beaded jewelry uses stainless steel and brass components, which are generally considered suitable for sensitive skin. If you have specific metal allergies, please contact us before purchasing and we'll help you find the right piece.
What occasions is Risham jewelry suited for?
Risham's beaded jewelry is popular for everyday wear, office styling, festive occasions, weddings, and as gifts. The bold colors and handcrafted detailing make Statement Beaded pieces especially popular for ethnic and fusion looks. The Foundation Silver collection suits both daily wear and more formal settings. Many customers choose Risham pieces for birthdays, anniversaries, and corporate gifting.
Orders and Shipping
How long does it take to receive my Risham order?
Orders within India typically arrive in 5–7 business days. International orders may take 10–15 business days. Delivery timelines may vary by location.
Does Risham ship internationally?
Yes, Risham ships internationally. Shipping charges for international orders are calculated at checkout. Please review our shipping policies for country-specific details.
Can I track my Risham order?
Yes. Once your order is shipped, you'll receive a tracking link via email so you can follow its journey.
What if my order is delayed?
If your order is delayed, you'll be notified by email. For urgent assistance, reach out to our team at team@shoprisham.com or WhatsApp us at +91 73493 79444.
What if my package is lost in transit?
If your order is lost in transit within India, Risham will offer you the choice of a full refund or a replacement shipment. Please note that Risham is not responsible for orders lost in transit on international shipments.
What if my order arrives damaged in transit?
If your order arrives damaged due to transit, contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a pickup and offer you the choice of a refund or a replacement once we receive the item back.
Customization
Can I request custom jewelry designs?
Yes. Risham loves customizing pieces from the beaded collection. You can choose from the wide range of designs available on our website and request them in colors of your choice. Contact us at team@shoprisham.com or DM us on Instagram with your ideas.
Does Risham take bulk orders for gifts or events?
Yes. Risham offers customized jewelry for corporate gifting, weddings, and other events. Get in touch to discuss quantities, designs, and timelines.
Does Risham offer gift wrapping?
Yes. Risham can gift-wrap your order with a handwritten personalized message — a thoughtful option for birthdays, anniversaries, weddings, and festivals. Select the gift option at checkout or mention it in your order notes.
Payment and Offers
What payment methods does Risham accept?
Risham accepts all major credit and debit cards, UPI, net banking, and wallet payments. Cash on delivery (COD) is also available. Prepaid orders qualify for free shipping within India.
Does Risham offer discounts?
Yes. First-time customers can use the code FIRST10 at checkout for 10% off. Risham also runs periodic sales and exclusive offers. Subscribe to the newsletter or follow Risham on Instagram and Facebook to stay updated.
Returns and Exchanges
What is Risham's return policy?
Risham accepts returns within 7 days of delivery for unused items in their original packaging. Once the item is received back in the same condition, a refund will be initiated, less shipping charges. Personalized or custom-made items are non-returnable.
Can I exchange an item?
Yes, exchanges are possible for eligible items. Contact us at team@shoprisham.com with your order details and we'll assist you.
What if my product arrives damaged?
If your item arrives damaged, please contact Risham within 48 hours of delivery with photos of the damaged product. We'll arrange a replacement or refund.
Workshops
Does Risham offer jewelry-making workshops?
Yes. Risham conducts hands-on beaded jewelry-making workshops in Bengaluru, where participants learn the craft directly from our artisans. Visit our Workshops page for upcoming dates and how to register.
Contact and Support
How can I contact Risham?
You can reach the Risham team at team@shoprisham.com, via the contact form on our website, or on WhatsApp at +91 73493 79444. You can also DM us on Instagram at @rishamjewelry.
Does Risham have a physical store?
Risham is currently an online-first brand, available at shoprisham.com. Follow Risham on Instagram and Facebook for updates on upcoming pop-ups and collaborations near you.